Skip to main content
Use support chat, feedback, or email for help, order questions, and suggestions.

​
Live support

Select Contact support in the workspace sidebar and describe what you need.

​
In-app feedback

  1. Open App settings → Help and feedback → Send feedback, or Feedback in the account menu.
  2. Explain the task, steps, and time in the description.
  3. Add JPG, PNG, or WebP screenshots if needed: up to six, each at most 2 MB.
  4. Optionally enable Include diagnostic logs (optional).
  5. Review and select Submit feedback.
Logs are off by default. If enabled, recent app logs, permission status, and environment details are attached and may include conversation text. Confirm you agree to provide this information. See Privacy and data.

​
Useful details

Include the feature and intended task, time, app and operating system versions, audio devices, related session or order details, steps already tried, and relevant screenshots. Mask private information; do not send passwords, verification codes, or full payment card details.

​
Email

Support, plans, and orders: support@greatoffer.ai. Privacy and data rights: privacy@greatoffer.ai. You can also check the FAQ.