> ## Documentation Index
> Fetch the complete documentation index at: https://docs.greatoffer.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact support and send feedback

> Choose chat, in-app feedback, or email and provide useful context.

Use support chat, feedback, or email for help, order questions, and suggestions.

## Live support

Select **Contact support** in the workspace sidebar and describe what you need.

## In-app feedback

1. Open **App settings → Help and feedback → Send feedback**, or **Feedback** in the account menu.
2. Explain the task, steps, and time in the description.
3. Add JPG, PNG, or WebP screenshots if needed: up to six, each at most 2 MB.
4. Optionally enable **Include diagnostic logs (optional)**.
5. Review and select **Submit feedback**.

Logs are off by default. If enabled, recent app logs, permission status, and environment details are attached and may include conversation text. Confirm you agree to provide this information. See [Privacy and data](https://docs.greatoffer.ai/en/privacy/data.md).

## Useful details

Include the feature and intended task, time, app and operating system versions, audio devices, related session or order details, steps already tried, and relevant screenshots. Mask private information; do not send passwords, verification codes, or full payment card details.

## Email

Support, plans, and orders: [support@greatoffer.ai](mailto:support@greatoffer.ai).

Privacy and data rights: [privacy@greatoffer.ai](mailto:privacy@greatoffer.ai).

You can also check the [FAQ](https://docs.greatoffer.ai/en/faq.md).


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